Shipping policy
Shipping Charges
We offer Free Shipping on all orders above ₹499 across India.
For orders below ₹499, a flat shipping fee of ₹70 will be charged.
Shipping charges are calculated at checkout.
Order Processing Time
All orders are processed within 1–2 business days after confirmation.
Orders are not processed on Sundays and public holidays.
Delivery Time
Estimated delivery time:
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Maharashtra: 2–4 business days
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Rest of India: 3–7 business days
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Remote locations: 5–10 business days
Delivery time is estimated and may vary.
Order Tracking
Once shipped, tracking details will be sent via:
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SMS
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Email
Delivery Delays
We are not responsible for delays caused by:
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Courier partners
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Weather conditions
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Natural disasters
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Incorrect shipping information
Incorrect Address / Failed Delivery
Customer is responsible for providing correct address and phone number.
If delivery fails due to:
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Incorrect address
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Customer unavailable
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Phone not reachable
Reshipping charges will be applicable.
Damaged or Missing Items
If you receive damaged or missing items, contact us within 48 hours of delivery with photo or video proof.
Cash on Delivery Orders
We reserve the right to confirm Cash on Delivery orders before dispatch.
We may cancel COD orders if confirmation is not received.
Contact Information
Satguru Ayurvedic Hub
Address:
SHOP NO-15, P.NO-12/A, G.N.DEVELOPERS,
SECTOR-1, New Panvel-WEST,
Raigad, Maharashtra, 410206, India
Phone: 9029772977